Technical Support

Some Hitek Technical Support info is available below, however for anything not listed here or if you have further support needs please contact us directly (send a chat message via the site often works well).

1. Solax SKTL5000E / SKSU5000 / SKTL / SKSU Wifi Reconnect Process

2. Solax Inverter / Solax Hybrid / Solax Triple Power Battery Support


Note: If you cannot see your item type listed above, please contact Hitek Solar so we can best assist you to supply this information thanks.   Please be aware technical support for systems we have NOT supplied is 100% billable, and for systems we have supplied when it is NOT a valid warranty issue or when the system is greater than 3 years old (from supply / install date) then the support is billable and must be paid for.